Questions about our service? Please read the next few paragraphs...
Park 'N Go has a free shuttle that will meet you at your vehicle, where the shuttle's driver will help with your luggage and drive you from the lot to the airport or cruise ship terminal. The shuttle driver will also give you a yellow slip, which you need to keep with you in order to give it to the shuttle driver that picks you up.
While rare, during peak travel times we may be full and need to valet park your vehicle and hold your keys. A reservation does guarantee parking, however it does not guarantee that you'll be self-parking. If we do have to park your vehicle, the yellow slip you're given will include a claim ticket so we can locate your vehicle when your return to the lot. [During peak travel times, our rates may vary as well. Just like your flight, booking ahead of time online should always get you your best deal!]
Upon your return, look for a shuttle with our name on it, and if you do not see one right-away, call the number on the yellow slip. It also helps if you keep the yellow slip in your hand so that our driver can more easily identify you. If we will be picking you up at a cruise ship terminal, our shuttles generally share a designated pick-up area with the "Rental Car" companies.
If we will be picking you up at the airport, our shuttles share a designated pick-up area with the "Hotel" shuttles. We pick-up on the lower level, outside of baggage claim. Please be aware that we cannot stop in front of the terminal doors. Once you board the shuttle to return to the parking lot, please hand the yellow ticket you were given when you parked your car to the shuttle driver. This will help your shuttle driver drop you off right at your car. We are open 24 hours per day, every day of the year.
If you have an early flight out or a late return home, the staff of Park 'N Go is here to help. If you experience any flight delays that require you to leave your car longer than expected, we will extend the same daily rate that you booked online for the extra days, but you will owe us the balance for the extra days when you drive out of the lot.